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Privacy - Policy

Rainbow Academy Institute App

Last Updated: September 2026

Rainbow Academy (“Rainbow Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of students, parents, teachers, staff, and other users of the Rainbow Academy App.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our App and related services.

By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on your use of the App, we may collect the following information:

A. Student Information

  • Student name

  • Date of birth / age

  • Gender, where required

  • Class, batch and course

  • School/college information

  • Student photograph

  • Parent/guardian information

  • Contact details

B. Parent/Guardian Information

  • Parent/guardian name

  • Mobile number

  • Email address

  • Relationship with student

  • Communication preferences

C. Academic Information

We may collect and maintain:

  • Attendance records

  • Test and examination marks

  • Academic performance

  • Results and rankings

  • Homework/DPP records

  • Study progress

  • Course and batch information

  • Academic feedback

  • Certificates or achievements

D. Fees & Payment Information

The App may contain information related to:

  • Course fees

  • Installments

  • Payment status

  • Receipts

  • Discounts or scholarships

  • Pending dues

Payments may be processed through third-party payment providers. Rainbow Academy generally does not store complete debit/credit card or banking credentials unless specifically required and lawfully permitted.

E. Account Information

We may collect:

  • Mobile number

  • Email address

  • Username

  • Login information

  • Profile information

F. Device & Technical Information

We may automatically collect certain technical information, such as:

  • Device type

  • Operating system

  • App version

  • IP address

  • Device identifiers where applicable

  • Login/activity information

  • Crash reports and diagnostic information

2. HOW WE USE YOUR INFORMATION

We may use the information collected through the App to provide and manage our educational services, including:

  • Student admission and registration

  • Managing student profiles

  • Managing courses and batches

  • Attendance management

  • Fee management and payment records

  • Sending fee reminders

  • Sharing study material

  • Conducting tests and examinations

  • Providing test results and performance reports

  • Tracking academic progress

  • Sharing notices and announcements

  • Communicating with students and parents

  • Sending class schedules and timetable information

  • Providing homework, DPPs and assignments

  • Providing academic feedback

  • Managing faculty and staff activities

  • Providing customer and technical support

  • Improving our App and educational services

  • Maintaining security and preventing misuse

3. COMMUNICATION

Rainbow Academy may use the information provided by users to send important institute-related communications, including:

  • Admission-related messages

  • Class schedules

  • Timetable updates

  • Attendance notifications

  • Test/examination notifications

  • Results

  • Fee reminders

  • Holiday notices

  • Institute announcements

  • Academic updates

  • Parent communication

Communication may be provided through the App, SMS, email, WhatsApp, phone calls, push notifications, or other appropriate channels.

4. STUDENT & PARENT DATA

Where a student is a minor, information may be provided or managed by the student's parent or legal guardian.

Parents/guardians may receive information related to the student's:

  • Attendance

  • Academic performance

  • Tests and results

  • Fees

  • Notices

  • Course/batch information

  • Other institute-related activities

5. SHARING OF INFORMATION

Rainbow Academy does not sell or rent personal information to third parties.

Information may be shared where reasonably necessary with:

  • Authorized Rainbow Academy teachers and staff

  • Parents/guardians

  • Technology and hosting service providers

  • Payment service providers

  • Communication service providers

  • Examination or educational technology providers

  • Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information only as necessary to provide their services.

6. STUDY MATERIAL & ACADEMIC CONTENT

The App may provide students with:

  • Notes

  • PDFs

  • Videos

  • DPPs

  • Assignments

  • Question papers

  • Solutions

  • Recorded lectures

  • Test series

  • Other educational material

Such content may be protected by copyright and other intellectual-property rights.

Users must not copy, reproduce, sell, distribute, upload, or commercially share institute content without permission from Rainbow Academy.

7. FEES & PAYMENTS

If online payment facilities are available through the App, payment transactions may be processed by authorized third-party payment providers.

Rainbow Academy may receive information necessary to identify and reconcile the payment, such as:

  • Transaction reference

  • Payment amount

  • Payment date

  • Payment status

Users should review the privacy policies and terms of the respective payment provider before making payments.

8. CAMERA, MICROPHONE & DEVICE PERMISSIONS

Depending on the features provided by the App, certain permissions may be requested, such as:

  • Camera

  • Microphone

  • Notifications

  • Storage/files

  • Location, if a feature specifically requires it

Permissions will be requested only when reasonably necessary for the relevant functionality.

Users can manage permissions through their device settings, although disabling certain permissions may affect some App features.

9. DATA SECURITY

Rainbow Academy takes reasonable measures to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no internet-based service can guarantee complete security of information.

Users are also responsible for keeping their login credentials confidential.

10. DATA RETENTION

We may retain personal and academic information for as long as reasonably necessary for:

  • Providing educational services

  • Maintaining student records

  • Academic and administrative purposes

  • Fee and payment records

  • Legal and regulatory requirements

  • Resolving disputes

  • Maintaining security and preventing misuse

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable requirements.

11. CHILDREN'S PRIVACY

Rainbow Academy provides educational services that may be used by students under the age of 18.

Where appropriate or required, information relating to minors may be collected and managed with the involvement or consent of a parent or legal guardian.

We encourage parents and guardians to supervise their child's use of the App.

12. THIRD-PARTY SERVICES

The App may integrate with third-party services for functions such as:

  • Payment processing

  • Cloud hosting

  • Authentication

  • Notifications

  • Analytics

  • Communication

  • Video/content delivery

These third parties may have their own terms and privacy policies. Rainbow Academy is not responsible for the independent privacy practices of third-party services.

13. USER RIGHTS

Subject to applicable law, users or their authorized parents/guardians may request:

  • Access to their personal information

  • Correction of inaccurate information

  • Updating of account information

  • Deletion of information where legally permitted

  • Clarification regarding the use of personal information

Requests can be made using the contact details provided below.

14. CHANGES TO THIS PRIVACY POLICY

Rainbow Academy may update this Privacy Policy from time to time to reflect changes in:

  • App functionality

  • Institute services

  • Technology

  • Legal or regulatory requirements

The updated policy will be made available through the App.

The “Last Updated” date will indicate when the policy was most recently revised.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

RAINBOW ACADEMY

Colours Of Success...

📍 Wardha, Maharashtra, India
📞 9890309530 / 9860844169